Shipping policy

Last Updated: January 2025

Thank you for shopping with Holmes To Harvest!
Each product is uniquely printed-to-order through our Printify fulfillment partners to ensure quality and reduce waste.

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📦 Production & Handling Time

• Production time: 3–7 business days

• Handling time: 1–2 business days

• Times may vary due to order volume or seasonal demands

We begin production immediately after the order is placed — cancellation requests must be made within 12 hours of purchase.

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🌎 Shipping & Delivery Time

Delivery times depend on the destination:

Shipping estimates do not include production time.

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🔄 Order Tracking

Once your order ships, you will receive an email with a tracking number.
Please allow 24–48 hours for tracking updates to appear.

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❗ Failed Delivery / Wrong Address

Customers are responsible for providing a correct and complete shipping address.
We are not responsible for:

• Lost packages due to incorrect address entry

• Deliveries marked “delivered” by the carrier but missing

If the package is returned to the fulfillment center due to an address issue, the customer must cover re-shipping fees.

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📬 Multiple Shipments

If your order contains items from different fulfillment facilities, they may arrive in separate packages at no additional cost.

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🌱 Eco-Friendly Packaging

Products are shipped in secure packaging designed to reduce environmental impact and avoid damage during transit.

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❓ Delays & Customs

International shipments may experience delays caused by:

• Customs clearance

• Weather or natural conditions

• Carrier issues

These delays are beyond our control, but we will always support you along the way.

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✅ Lost or Damaged Orders

If your order is lost in transit or arrives damaged, we will replace it free of charge.

Please contact us within 14 days of delivery and provide:

• Order number

• Photo evidence if damaged

• Description of the issue

📩 Support Email: holmestoharvest@gmail.com

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✨ Our Guarantee

We want every customer to love their purchase!
Your satisfaction matters, and our support team is always happy to assist.